Cancellation Policy
1. Reservation through a travel Agency : Consult your Agency.
2. Walk-In guest: No cancellation fee will be charged if made by 5:00 P.M. the day prior to activity date, but a 100% cancellation fee if made after 5:00 p.m. or same day of activity date.
3. No cancellation fee will be collected if WE ( splash management ) cancel the tour due to the risky weather condition or other circumstances.
4. Cancellation policy during Peak Season From December 25 until January 05 please contact us for cancellation detail.
5. For the group of 5-pax or more, please ask us for cancellation detail
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